Terms of service

Terms of Service

Last updated: May 2026

By accessing or purchasing from vessel022.com, you agree to the 
following terms. Please read them carefully before placing an order.

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1. About VESSEL022

VESSEL022 is an online store selling curated archive and designer 
vintage clothing and accessories, based in Porto, Portugal.

Contact: support@vessel022.com
Instagram: @vessel022

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2. Products

All items sold by VESSEL022 are one-of-a-kind archive or vintage 
pieces. As such:

- Each piece is unique and sold in the condition described 
  on its product page
- Measurements, condition grades, and photographs are provided 
  to accurately represent each item
- Minor variations in colour between photographs and the 
  physical item may occur due to screen settings
- We reserve the right to correct any errors in product 
  descriptions or pricing at any time

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3. Pricing & Payment

All prices are listed in Euros (€) and include applicable taxes.

Payment is processed securely via Shopify Payments. We accept 
major credit and debit cards, Apple Pay, Google Pay, and Shop Pay.

Orders are confirmed only upon successful payment. VESSEL022 
reserves the right to cancel any order at its discretion, 
in which case a full refund will be issued.

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4. Orders & Fulfilment

Orders are processed within 1–2 business days. You will receive 
a confirmation email when your order is placed and a shipping 
notification with tracking when it is dispatched.

VESSEL022 is not responsible for delays caused by carriers, 
customs processing, or circumstances beyond our control.

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5. Shipping

Shipping rates and estimated delivery times are displayed at 
checkout. For full details, see our Shipping & Delivery page.

International customers are responsible for any import duties, 
taxes, or customs fees applicable in their country.

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6. Returns

All sales are final. We do not accept returns or exchanges 
unless an item was received in a condition significantly 
different from its description, or an incorrect item was sent.

For full details, see our Returns policy.

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7. Authenticity

All pieces sold by VESSEL022 are personally sourced and verified 
by us. We do not sell replicas or reproductions. For full details, 
see our Authenticity page.

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8. Intellectual Property

All content on vessel022.com — including photographs, text, 
lookbook imagery, and brand assets — is the property of VESSEL022 
and may not be reproduced, distributed, or used without prior 
written permission.

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9. Limitation of Liability

To the fullest extent permitted by law, VESSEL022 shall not be 
liable for any indirect, incidental, or consequential damages 
arising from the use of our store or products.

Our total liability for any claim arising from a purchase shall 
not exceed the value of the order in question.

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10. Governing Law

These terms are governed by the laws of Portugal. Any disputes 
shall be subject to the exclusive jurisdiction of the Portuguese 
courts.

As a consumer based in the EU, you may also be entitled to 
access the European Online Dispute Resolution platform at 
ec.europa.eu/consumers/odr.

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11. Changes to These Terms

We reserve the right to update these terms at any time. 
The date at the top of this page reflects the most recent 
revision. Continued use of our store after any changes 
constitutes acceptance of the updated terms.

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12. Contact

For any questions regarding these terms:

VESSEL022
Porto, Portugal
support@vessel022.com